How reimbursements work.
If you lost something and think it should be reimbursed, message a Caretaker on Discord (https://discord.gg/73H9P7vPuv) within 7 days of the loss. Include:
- exactly what you lost.
- where, when (mudtime) and how you lost it.
- why you think it should be reimbursed.
We do not reimburse
- losses caused by normal game mechanics, such as dying, item decay, broken tools, or items you dropped or gave away.
- mining losses. Mines are saved across reboots.
- losses caused by someone you shared your account with (LAW SHARING).
- losses we cannot confirm.
- claims that were made public, on a channel or on Discord.
The Caretaker investigates and may reimburse fully, partly or not at all.
If you disagree with the outcome, you may ask once, privately on Discord, for a different Caretaker to review it. That review is final. A claim that is complained about in public will not be looked at again.
The game also finds it under: reimb, reimbursement, law reimbursement, law reimb, laws reimb, laws reimbursement.
Dark Legacy